Stop Losing Tows to Slow Dispatch: Automate Your Fleet Operations
Eliminate manual data entry between TowBook and motor clubs while providing instant, automated ETAs to stranded drivers.
In the towing industry, being first-to-respond is the difference between a $150 hook-up fee and a lost job. Most dispatchers are currently bogged down by 'double-entry'—manually moving data from motor club portals like Beacon or Geico into TowBook or TOPS. This 5-10 minute lag per call creates a bottleneck that prevents fleets from hitting their maximum rotation potential. Furthermore, missing a single state-mandated lien notification window on a non-consensual tow can result in thousands of dollars in lost storage fees or legal penalties.
Read Laboratories bridges the gap between your dispatch software and your field operations. We automate the repetitive administrative tasks that keep your dispatchers on the phone instead of managing the fleet. By integrating your existing tech stack, we ensure that every VIN, location, and customer contact is synced across systems in real-time, allowing your team to focus on clearing the road and securing the next call.
Problems We Solve
Motor Club Data Entry Lag
Stop manually typing Geico, AAA, and Agero calls into your dispatch software. We automate the data transfer to ensure calls hit your drivers' phones instantly.
High Volume of 'Where is my truck?' Calls
Automated SMS sequences provide customers with live ETA updates and driver tracking, reducing inbound dispatch calls by up to 40%.
Lien Law Compliance Risks
Missing the 3-day or 5-day notification window for stored vehicles is costly. We automate the generation and tracking of storage lien letters based on the 'hook time'.
Incomplete Driver Documentation
Drivers often forget to upload pre-tow damage photos. We build mandatory workflow gates that require photo uploads before a job can be marked as 'In Progress'.
Delayed Invoicing and Collections
Automate the delivery of digital receipts and payment links via ProTow or TowBook the moment the vehicle is dropped, accelerating your cash flow.
What You Get
Motor Club API Integration
Seamlessly sync Beacon, TOPS, and Agero data directly into your primary dispatch system.
Automated Customer SMS Alerts
Trigger-based text messages that keep stranded motorists informed with real-time driver locations.
Smart Storage Lot Management
Automated alerts for vehicles approaching state-mandated storage notification deadlines.
Digital Damage Waiver Capture
Force-multiply your liability protection by automating signature collection on every roadside call.
Revenue Dashboarding
Real-time visualization of average tow revenue, fuel spend per mile, and driver performance metrics.
What It Costs
Setup
$2,000 - $5,000
Monthly
$300 - $600
ROI Example
By saving 8 minutes of manual data entry per call on 300 calls per month, you save 40 hours of dispatcher labor. At $20/hr, that is $800 saved monthly, plus the revenue from the 10-15 additional tows you can now accept.
Frequently Asked Questions
Does this work with TowBook?
Can you automate lien notification letters?
Will my drivers need to learn a new app?
How do you handle police rotation calls?
What happens if a motor club changes their portal?
How long does setup take?
Ready to Shave Minutes Off Your Response Time?
Book a free 15-minute workflow audit to see how much time your dispatchers are wasting on manual data entry.
Serving Towing Companies nationwide. Based in Westlake Village, CA.