Stop Losing $100K/Year to Scheduling Gaps and Missed Referrals
We automate the manual coordination between hospitals, caregivers, and families so your clinical staff can focus on patient outcomes instead of data entry.
Home health agencies are currently squeezed by CMS reimbursement cuts and a chronic shortage of skilled nursing staff. When a referral comes in from a hospital discharge planner via Axxess or WellSky, every minute counts. If your intake team takes 4 hours to process a lead, that patient is often already lost to a competitor. Furthermore, the administrative burden of CMS Conditions of Participation (CoP) documentation often forces clinicians to spend up to 25% of their day on paperwork rather than patient care.
Read Laboratories bridges the gap between your EMR and your front-office operations. We eliminate the 'Excel hell' of tracking caregiver availability and automate the repetitive status updates that families demand. By integrating AI-driven workflows into platforms like Homecare Homebase or MatrixCare, we ensure that no referral slips through the cracks and every shift is optimized for travel time and clinician specialty.
Problems We Solve
Delayed Referral Intake
Automate the extraction of patient data from hospital discharge PDFs into your EMR, reducing response times from hours to minutes to secure more patients.
Manual Scheduling Phone Tag
End the manual outreach. Our systems automatically match caregivers to visits based on geolocation, skill set, and current caseload using real-time data.
Compliance Documentation Lags
Ensure OASIS documentation and visit notes are flagged for review immediately, preventing billing delays and reducing CMS audit risks.
Family Communication Burnout
Automate HIPAA-compliant SMS updates to family members regarding arrival times and care milestones, reducing inbound inquiry volume by up to 40%.
Missed Shift Notifications
Eliminate open-shift gaps by deploying automated cascading alerts to qualified staff via SMS or push notification until the visit is confirmed.
What You Get
EMR Bidirectional Sync
Deep integration with Axxess, WellSky, and Alora to eliminate double data entry across your intake and billing departments.
AI Referral Triage
Automatically prioritize incoming referrals based on acuity, insurance coverage, and current staff capacity.
Automated Shift Alerts
Instant notifications for open shifts with one-click acceptance for nursing staff, synced directly to your master schedule.
HIPAA-Secure Messaging
Encrypted communication channels for care teams and families that meet all federal privacy and security standards.
Real-time Compliance Dashboard
Track missing documentation, expiring certifications, and pending signatures in a single, automated management view.
What It Costs
Setup
$2,000 - $5,000
Monthly
$300 - $600
ROI Example
Recovering just one lost referral per month (avg. $3,500 LTV) pays for the entire annual cost of the automation system 5x over.
Frequently Asked Questions
Are these automations HIPAA compliant?
Yes, all our automation workflows are built using HIPAA-compliant architecture, including BAA agreements with platform providers like AWS or Google Workspace to ensure PHI is always protected.
Will this work with our existing EMR like WellSky or Axxess?
We specialize in connecting 'un-connectable' systems. Whether your EMR has a native API or requires RPA (Robotic Process Automation), we ensure data flows smoothly between your tools.
How long does it take to go live?
A standard referral intake or scheduling automation typically goes live within 3 to 5 weeks, including design, testing, and staff training sessions.
Do we need to hire a developer to maintain this?
No. Read Laboratories provides ongoing maintenance and monitoring as part of our monthly service, ensuring your workflows adapt to EMR updates and changing CMS regulations.
How does this help with CMS Conditions of Participation?
Our workflows are designed to enforce compliance by automatically flagging missing signatures or late documentation before they become billing issues or audit triggers.
What is the primary ROI for a mid-sized agency?
Most agencies see a return through two channels: a 15% increase in referral conversion rates and a significant reduction in administrative overtime pay for scheduling coordinators.
Reclaim 20+ Hours of Administrative Time Every Week
Book a free 15-minute workflow audit to see exactly where your agency is losing revenue.
Serving Home Health Agencies businesses nationwide. Based in Westlake Village, CA.