Automate Your Foot Care Clinic’s Patient Lifecycle
Stop losing $1,500+ per patient to manual follow-up gaps. We build custom automation for Jane App, Cliniko, and NexGen to streamline diabetic care and orthotic delivery.
In the foot care industry, patient value is driven by consistency. A single diabetic patient requires 4 to 12 visits annually, representing a lifetime value often exceeding $15,000. However, most clinics rely on manual spreadsheets or basic EMR reminders that fail to capture 'lost' patients who don't book their next debridement or assessment before leaving the office. This 'leakage' costs the average 3-practitioner clinic over $80,000 in annual gross revenue.
Furthermore, the demographic reality of podiatry—predominantly elderly patients—creates a unique friction point: these patients demand phone interaction over digital portals. Read Laboratories bridges this gap by deploying AI-driven voice agents and automated recall sequences that feel personal but require zero staff intervention. We integrate directly with tools like Jane App and Cliniko to ensure your schedule stays full without increasing your front-desk overhead.
Problems We Solve
Diabetic Recall Leakage
Automate the 6-week and 3-month recall sequences for diabetic foot care, ensuring high-risk patients are booked before they fall out of the system.
Manual Orthotic Follow-ups
Eliminate the manual tracking of orthotic fittings. Our workflows trigger automated check-ins at 2 weeks, 3 months, and 1 year to ensure fit and drive replacement sales.
Insurance Verification Delays
Automate the collection of insurance details and pre-authorization paperwork 48 hours before the appointment, reducing same-day cancellations and billing disputes.
The 'Phone-Only' Patient Barrier
Elderly patients often ignore SMS reminders. We deploy AI voice systems that call patients to confirm appointments and offer rescheduling options, syncing directly to your EMR.
Referral Management Gaps
Automatically send treatment notes and 'thank you' notifications back to referring GPs and specialists, strengthening your referral network without manual faxing.
What You Get
EMR Deep Integration
Bi-directional sync with Jane App, Cliniko, and SimplePractice to trigger automations based on specific diagnostic codes (e.g., ICD-10 for diabetic ulcers).
AI Voice Booking Assistant
A HIPAA-compliant voice agent that handles inbound booking calls 24/7, specifically designed to assist elderly patients with slow, clear speech patterns.
Orthotic Lifecycle Tracker
Custom pipelines that track a patient from casting to lab delivery to fitting, with automated SMS updates to the patient at every stage.
Automated Reactivation Campaigns
Identifies patients who haven't been seen in 6+ months and launches a multi-channel outreach (Email/SMS/Voice) to bring them back for a check-up.
HIPAA-Secure Document Intake
Automated digital intake forms that feed directly into NexGen or Cliniko, ensuring all medical history and consent forms are signed before arrival.
What It Costs
Setup
$2,000 - $5,000
Monthly
$300 - $600
ROI Example
By automating diabetic recalls, a clinic seeing 200 diabetic patients can recover just 10 'lost' appointments per month. At $150 per visit, this generates $1,500/mo in additional revenue, covering the cost of automation 3x over.
Frequently Asked Questions
Does this work with Jane App or Cliniko?
Yes. We specialize in building 'wrappers' around Jane App, Cliniko, and SimplePractice using their APIs or HIPAA-compliant middleware like Zapier or Make to extend their functionality.
How do you handle elderly patients who don't use smartphones?
We utilize AI-driven voice automation. Instead of just sending a text, our system can place a natural-sounding call to landlines to confirm appointments or deliver recall reminders.
Is the automation HIPAA compliant?
Absolutely. All data processing occurs within HIPAA-compliant environments with BAA agreements in place. We ensure no PHI is stored in non-secure third-party tools.
Can you automate the orthotic ordering process?
We can automate the communication between your clinic and the lab, including tracking shipping status and notifying the patient automatically when their orthotics arrive.
How long does setup take?
A typical foot care clinic workflow takes 3 to 5 weeks to build, test, and deploy, including staff training on the new automated dashboard.
Do I need to change my current software?
No. Our goal is to make your current EMR smarter. We work with your existing stack to eliminate the manual 'busy work' your staff currently performs.
Ready to Stop Patient Leakage?
Book a free 30-minute workflow audit to see exactly where your clinic is losing revenue. No obligation, just practical advice.
Serving Foot Care Clinics businesses nationwide. Based in Westlake Village, CA.