Stop Losing Counter Time to Routine Parts Inquiries
Automate price quotes and availability checks across WHI, Epicor, and PartsTech. Reclaim 15+ hours a week for your staff to focus on high-margin commercial accounts.
Auto parts stores are currently battling a volume crisis. The average counter professional handles over 100 lookup calls per day, many of which are simple price and availability checks that could be handled by a machine. When your staff is tethered to the phone checking if a 2018 Camry alternator is in stock, they aren't out building relationships with local repair shops or managing high-ticket commercial accounts. This inefficiency is compounded by the complexity of modern inventory systems like WHI Solutions and PartsLogic, where data silos often prevent real-time visibility for the customer.
Beyond the front counter, administrative friction in core return tracking and EPA compliance creates a hidden drain on profitability. Missing a core return reminder or failing to properly document hazmat shipping for batteries and fluids doesn't just hurt the bottom line—it creates regulatory risk. By integrating AI-driven workflows into your existing Epicor or WorldPac stack, you can automate the mundane verification tasks that currently consume 3+ hours of labor per employee every single day.
Problems We Solve
Phone Inquiry Overload
Automate the 100+ daily calls for 'do you have this in stock?' by syncing inventory data to an AI-powered SMS or web-based availability checker.
Core Return Revenue Leakage
Track every core out the door and send automated SMS reminders to shops, ensuring you meet EPA core return regulations and recoup deposits faster.
Commercial Quote Bottlenecks
Eliminate the delay in commercial quoting. Our workflows pull data from PartsTech and Epicor to deliver instant quotes to your top-tier accounts.
Hazmat Shipping Compliance
Automatically generate and file required documentation for shipping fluids, batteries, and other regulated materials based on state and federal law.
What You Get
Multi-Catalog Sync
Unified lookup across WHI Solutions, WorldPac, and PartsLogic to find the best margin and availability in seconds.
Automated Core Tracking
Digital ledger that triggers follow-ups for outstanding cores, reducing the manual 'chasing' done by delivery drivers.
Smart Delivery Dispatch
Automated coordination between the counter and the delivery driver based on route optimization and order priority.
Commercial Self-Service Portal
Allow your most frequent shop customers to check their own account-specific pricing and order history without calling the store.
What It Costs
Setup
$2,000 - $5,000
Monthly
$300 - $600
ROI Example
By saving 3 hours of counter time daily at a burdened labor rate of $35/hr, a single store saves $2,100 per month, achieving full ROI in less than 90 days.
Frequently Asked Questions
Does this replace our current Epicor or WHI system?
No, it enhances it. We build automation layers that sit on top of your existing Epicor, WHI, or PartsTech systems, pulling data via API or RPA to eliminate manual data entry.
How do you handle core return tracking for EPA compliance?
Our system flags every core-eligible sale and creates an automated 'pending' ticket. It sends scheduled reminders to the customer and alerts your manager if a core isn't returned within the 30-day window.
Can this handle price overrides for commercial accounts?
Yes. We can program custom logic that recognizes specific commercial account IDs and applies their negotiated tier pricing automatically during the quote phase.
Is the system mobile-friendly for our delivery drivers?
Absolutely. Drivers can access delivery manifests and core pickup logs directly from their smartphones, with data syncing back to the main store database in real-time.
What happens if our internet goes down?
Our automation workflows are cloud-based. While the store needs connectivity to sync local inventory, the customer-facing automated responders can still provide cached availability info or take messages.
Ready to Automate Your Parts Counter?
Book a free 15-minute automation audit to see how much counter time we can save your team. No obligation, just practical advice.
Serving Auto Parts Stores businesses nationwide. Based in Westlake Village, CA.