Stop Losing $10,000 Sales to Missed Consultation Calls
We build intelligent websites that sync with The Edge and Lightspeed, automating your repair status updates and high-value custom design bookings.
In the jewelry industry, an average engagement ring sale ranges from $5,000 to $10,000, while custom design projects often exceed $8,000. Despite these high stakes, many stores lose revenue because their staff is tied up answering 'Is my repair ready?' calls or manually scheduling appraisals. A missed consultation call isn't just a missed appointment; it is a significant loss of potential high-ticket revenue.
Read Laboratories solves these friction points by integrating your digital presence directly with tools like The Edge, Jewel Mate, and RepairShopr. We move your store beyond a static catalog by implementing automated workflows for special occasion reminders and Kimberly Process-compliant diamond feeds, ensuring your online experience matches the white-glove service of your Westlake Village showroom.
Problems We Solve
Repair Status Fatigue
Stop the constant phone interruptions. We build automated portals where customers can check repair status in real-time, pulling data directly from your POS system.
High-Value Lead Leakage
When a customer wants a $10k custom ring, they need an immediate consultation. Our AI-driven booking system captures these leads 24/7 and syncs them to your calendar.
Manual Appraisal Scheduling
Appraisals are high-margin but logistically difficult. We automate the booking, deposit collection, and document prep to ensure your gemologist's time is maximized.
Inventory Sync Errors
Eliminate the risk of selling a piece online that was just sold in-store. We provide deep integration with The Edge and Lightspeed for real-time stock accuracy.
What You Get
The Edge POS Integration
Bidirectional sync for inventory, customer purchase history, and repair status updates.
AI Custom Design Bot
An intelligent assistant that helps customers upload reference images and detail their vision before the first meeting.
Automated SMS Notifications
Triggered alerts for 'Ready for Pickup,' 'Appraisal Complete,' or 'Special Occasion' reminders based on client history.
FTC & Kimberley Compliance
Built-in disclosures and automated diamond sourcing info to meet FTC jewelry guides and state regulations.
Virtual Try-On Ready
High-performance architecture optimized for AR and virtual try-on integrations for rings and watches.
What It Costs
Setup
$3,000 - $8,000
Monthly
$100 - $300
ROI Example
One additional $6,000 engagement ring sale or ten automated $150 appraisals per month covers the entire annual cost of the platform.
Frequently Asked Questions
Can you sync our website with The Edge POS?
Yes, we specialize in building API bridges or utilizing existing connectors for The Edge, Lightspeed, and Jewel Mate to ensure your in-store and online inventory are identical.
How do you handle custom design requests?
We build a dedicated 'Custom Design Studio' page with a multi-step intake form and AI chatbot that collects budget, metal preference, and stone types to pre-qualify leads.
Is the website compliant with FTC jewelry guides?
Absolutely. We include specific data fields for lab-grown vs. natural diamond disclosures, treatment disclosures, and Kimberley Process compliance text.
Can customers book appraisals and pay a deposit online?
Yes, our system integrates with Stripe or your preferred processor to take deposits at the time of booking, reducing no-shows for your gemologist.
Will this work for a single-location boutique or a multi-store chain?
Our architecture is scalable. We can manage multi-location inventory feeds and route service inquiries to the specific store handling the repair.
How do you handle high-resolution jewelry photography?
We implement Next.js image optimization and lazy-loading to ensure your high-res macro shots load instantly without slowing down the mobile experience.
Ready to Automate Your Jewelry Showroom?
Book a free 15-minute consultation to see how we can sync your POS and automate your repair workflow.
Serving Jewelry Stores businesses nationwide. Based in Westlake Village, CA.