Transform Your Funeral Home into a 24/7 Digital Care Center
We build high-converting websites that automate obituary coordination and arrangement scheduling, ensuring you never miss a family's first call.
The funeral industry is rapidly shifting toward digital discovery, where a firm's first impression often happens on a smartphone at 3:00 AM. With the average traditional service generating $7,000 to $12,000 in revenue, the cost of a missed 'first call' or a friction-heavy arrangement process is devastating to a firm's bottom line. Funeral directors are increasingly burdened by administrative tasks—coordinating obituaries, managing FTC-mandated price disclosures, and following up on pre-need leads—that pull focus away from serving families in person.
Modern firms require more than a static digital brochure; they need an integrated operations hub. By bridging the gap between your website and management software like Passare or SRS Computing, we eliminate double-entry and ensure that every interaction—from a grief resource download to a pre-planning inquiry—is captured and actionable. Our builds focus on empathy-driven UX that guides families through the hardest days of their lives while automating the backend logistics that keep your firm profitable.
Problems We Solve
Missed 24/7 First Calls
Our AI-powered intake agents capture vital statistics and urgent family information at any hour, ensuring immediate engagement even when your staff is on another call.
Manual Obituary Bottlenecks
Automated obituary preparation workflows allow families to submit photos and drafts directly, which then sync with your management software to reduce data entry by 80%.
FTC Compliance Friction
We build interactive General Price Lists (GPL) that meet all FTC Funeral Rule requirements while framing your value proposition effectively to price-sensitive families.
Poor Pre-Need Conversion
Replace generic 'Contact Us' forms with interactive pre-planning calculators that provide immediate value and book consultations directly into your calendar via /book.
Disjointed Aftercare
Automate the 30, 60, and 90-day aftercare check-ins and grief support sequences to maintain family relationships and encourage pre-need referrals.
What You Get
Passare & Osiris Integration
Direct API connections to your case management software to ensure seamless data flow from the web form to the digital case file.
AI First-Call Assistant
A compassionate, trained chatbot that handles initial inquiries, gathers vital stats, and escalates urgent death calls to your on-call staff.
Dynamic Memorial Walls
SEO-optimized obituary pages with integrated flower ordering and tribute video hosting to increase community engagement.
GPL Compliance Engine
A dynamic pricing module that ensures your General Price List is always up-to-date and compliant with state and federal regulations.
One-Click Arrangement Scheduling
Allow families to book arrangement conferences or facility tours instantly, reducing the back-and-forth phone tag during peak times.
What It Costs
Setup
$3,000 - $8,000
Monthly
$100 - $300
ROI Example
Securing just one additional $9,000 traditional service or two $5,000 pre-need contracts per year through automated lead capture covers the entire annual cost of the system.
Frequently Asked Questions
How do you handle FTC Funeral Rule requirements for pricing?
We design your website to make the General Price List (GPL) easily accessible and clearly formatted, ensuring full compliance with FTC disclosure requirements while optimizing the user flow for transparency.
Can your websites sync with SRS Computing or FrontRunner?
Yes, we specialize in building custom integrations with major industry software like SRS, FrontRunner, Passare, and Osiris to ensure your website leads flow directly into your existing workflows.
Will I be able to update obituaries myself?
Absolutely. We provide a simplified dashboard where staff can post obituaries, upload photos, and manage service details in real-time without needing technical skills.
Is the AI assistant able to handle sensitive inquiries?
Our AI is specifically trained with empathetic language models designed for death care. It is programmed to gather information gently and prioritize immediate notification for first calls.
How do you help with Pre-Need lead generation?
We implement high-conversion lead magnets such as 'Pre-Planning Checklists' and interactive calculators that capture intent and contact info, feeding directly into your CRM for counselor follow-up.
Are your websites mobile-friendly for families on the go?
Over 70% of funeral-related searches happen on mobile devices. Our sites use responsive design to ensure a fast, respectful, and easy-to-navigate experience on any device.
Modernize Your Firm's Digital Presence Today
Book a free consultation to see how we can automate your first-call intake and obituary workflows.
Serving Funeral Homes businesses nationwide. Based in Westlake Village, CA.