Stop Losing Patients to Voicemail: AI-Powered Veterinary Phone Agents
Your clinic never sleeps, even when you do. Automate after-hours triage, prescription refills, and appointment booking with AI that syncs directly with Avimark and Cornerstone.
Veterinary practices are currently facing a staffing crisis, leading to burnout and missed revenue. On average, a mid-sized clinic loses over $40,000 annually simply because front-desk staff are too busy to answer the phone or after-hours emergencies are routed to competitors. Clients expect immediate answers regarding vaccination status, surgical prep, and prescription refills, often calling during peak morning rushes when staff are checking in patients.
By deploying an AI Phone Agent, clinics can offload 70% of routine inquiries. Whether it's a panicked pet owner at 2:00 AM needing emergency triage guidance or a routine request for a Heartgard refill, our AI handles the interaction with medical empathy and precision. We integrate directly with your existing PIMS, ensuring that every call is logged and every appointment is scheduled without manual data entry.
Problems We Solve
Emergency Triage Bottlenecks
AI distinguishes between life-threatening symptoms and routine inquiries, routing critical cases to the on-call vet immediately while handling non-urgent booking.
Prescription Refill Fatigue
Automates the intake of refill requests by verifying patient records and notifying technicians for approval, eliminating the back-and-forth phone tag.
After-Hours Revenue Leakage
Captures emergency calls that would otherwise go to the nearest 24-hour ER, allowing your clinic to retain the client and the procedure for the next day.
Staff Burnout and Turnover
Reduces the volume of repetitive calls by 60%, allowing your CSRs to focus on the clients and pets physically present in the lobby.
New Client Intake Gaps
Instantly registers new clients and their pets into your PIMS like NaVetor or Shepherd, ensuring no lead is lost during peak morning hours.
What You Get
PIMS Integration
Direct write-back capabilities for Avimark, Cornerstone, eVetPractice, and Shepherd to keep records current.
Medical Triage Logic
Follows standard veterinary protocols to identify life-threatening emergencies versus routine care needs.
24/7 Multi-Lingual Support
Answers calls in English and Spanish to serve a broader client base without needing bilingual staff on every shift.
Automated Reminders
Syncs with your calendar to call or text clients about upcoming vaccinations or post-operative checkups.
Secure Lab Result Delivery
Authenticates owners and provides routine lab results, freeing up vet technicians from hours of outbound calls.
What It Costs
Setup
$2,500 - $3,500
Monthly
$400 - $800
ROI Example
A clinic handling 500 calls/month can save 40+ staff hours and recover an estimated $3,400/month in previously missed emergency appointments.
Frequently Asked Questions
Does it integrate with Avimark or Cornerstone?
How does it handle emergency calls?
Can it handle prescription refills?
Is it compliant with state veterinary board regulations?
Does it sound like a robotic automated system?
How long does the setup process take?
Reclaim Your Clinic’s Time Today
Book a free consultation to see how our AI Phone Agent integrates with your specific PIMS.
Serving Veterinary Clinics businesses nationwide. Based in Westlake Village, CA.