Never Miss a High-Value Furniture Sale Due to a Busy Showroom Floor
Free your sales team from the phone so they can close $5,000 sales on the floor. Our AI handles delivery tracking, appointment booking, and financing FAQs 24/7.
In the furniture industry, the average ticket size ranges from $2,000 to $5,000, meaning every missed call is a significant revenue risk. Showroom managers and sales consultants are often stretched thin, forced to choose between a customer standing in front of them and a ringing phone. Most of those calls are logistics-heavy: customers checking on custom order lead times, requesting delivery windows, or asking about financing terms. These interruptions break the sales flow and degrade the in-store experience.
Read Laboratories bridges the gap between your physical showroom and your digital operations. By integrating directly with industry-standard tools like STORIS, PROFITsystems, and MicroD, our AI Phone Agent provides real-time answers to the most common customer inquiries. Whether it's a customer checking the status of a custom-upholstered sectional or someone looking to schedule a design consultation, the AI handles the data entry and retrieval without human intervention.
Beyond simple FAQs, our system is designed to handle the complexities of the furniture business, including state-specific flammability regulations and Truth in Lending Act (TILA) disclosures for financing. We ensure that your store remains compliant while providing a seamless, high-end experience that mirrors the quality of your showroom floor.
Problems We Solve
The Delivery Inquiry Bottleneck
Stop wasting hours of staff time looking up tracking numbers in STORIS. Our AI provides real-time delivery status and ETA updates directly to the customer.
Missed Design Consultations
High-intent customers often call after hours. Our AI books design consultations directly into your team's calendar, ensuring you never miss a high-ticket opportunity.
Showroom Floor Interruptions
Sales consultants can stay focused on closing walk-in traffic while the AI handles routine questions about stock availability and store hours.
Financing & Credit Friction
The AI can pre-screen financing inquiries and provide clear information on credit applications, reducing the time spent on administrative paperwork.
Warranty and Claim Chaos
Standardize the intake of warranty claims. The AI collects necessary details and pushes the data to your CRM for immediate follow-up by the service department.
What You Get
STORIS & PROFITsystems Integration
Connects directly to your POS to pull live order status and inventory levels.
24/7 Design Booking
Integrates with Google Calendar or Calendly to schedule in-home or in-store design sessions.
Lead Time Estimator
Calculates and communicates realistic lead times for custom orders based on manufacturer data.
Smart Call Routing
Intelligently routes complex inquiries or high-value VIP customers to specific sales desks.
Compliance-First Scripting
Pre-programmed with necessary disclosures regarding financing and furniture protection plans.
What It Costs
Setup
$2,500 - $3,500
Monthly
$400 - $800
ROI Example
By capturing just one missed $3,500 dining set sale per month, the system pays for its monthly cost 4x over.
Frequently Asked Questions
Can the AI check my actual warehouse inventory?
Yes. By integrating with your POS system like STORIS or Shopify, the AI can check real-time stock levels and tell customers if an item is available for immediate pickup.
How does it handle custom order status?
The AI accesses the 'Order Status' fields in your management software to provide customers with the latest updates from the manufacturer or shipping carrier.
Can it explain our financing options?
Absolutely. We program the AI with your specific financing tiers and required TILA disclosures so it can answer basic credit questions accurately.
What happens if a customer wants to talk to a human?
The AI is designed to hand off calls seamlessly. If a customer asks for a manager or has a complex issue, the call is routed to your showroom floor or a specific extension.
Does this work for multi-location furniture groups?
Yes. The AI can be configured to handle calls for multiple showrooms, routing customers to the specific location closest to them or where their order was placed.
Can the AI schedule delivery windows?
Yes, if your logistics software allows for external API scheduling, the AI can offer available time slots and book them directly into your delivery calendar.
Start Closing More Sales Today
Book a free 15-minute consultation to see how our AI integrates with your specific POS and showroom workflow.
Serving Furniture Stores businesses nationwide. Based in Westlake Village, CA.