Never Miss a New Patient Lead While You’re Adjusting
Our HIPAA-compliant AI Phone Agent syncs directly with your EHR to handle scheduling, insurance verification, and intake 24/7 without a human receptionist.
Chiropractic practices face a unique operational bottleneck: the front desk is often overwhelmed by the volume of insurance verification calls and recurring appointment rescheduling, leading to an average loss of 15-20 new patient leads per month. When the doctor is in an adjustment room and the front desk is processing a co-pay, incoming calls go to voicemail—and studies show 80% of new patients will not leave a message; they simply call the next clinic on Google.
Furthermore, managing complex treatment plans and recall reminders manually leads to significant patient churn. By integrating AI directly into platforms like ChiroTouch, Jane App, and Genesis, practices can ensure every call is answered by a knowledgeable agent that understands spinal health terminology and can accurately book sessions based on real-time provider availability.
Problems We Solve
High New Patient Leakage
Stop losing the estimated $3,000-$5,000 in monthly revenue caused by missed calls during peak adjustment hours or lunch breaks.
Insurance Verification Friction
The AI collects member IDs and group numbers for Blue Cross, Aetna, or Medicare, reducing the manual data entry load for your office manager.
Recurring Appointment Churn
Automates the scheduling of 12-week or 24-week treatment plans, ensuring patients stay on their care path without manual follow-up calls.
After-Hours Booking Gaps
Captures weekend and evening inquiries from patients in acute pain who need to see a chiropractor immediately the next morning.
Front Desk Burnout
Relieves your staff from repetitive tasks like directions to the clinic or basic pricing questions, allowing them to focus on the patient in the room.
What You Get
Direct EHR Integration
Bi-directional sync with ChiroTouch, Jane App, and Genesis to read live availability and write appointments directly to the calendar.
HIPAA-Compliant Intake
Securely collects patient PII and health history during the initial call, adhering to all BAA and encryption standards.
Smart Insurance Routing
Identifies if a caller is in-network or out-of-network and provides pre-scripted guidance on your clinic's specific billing policies.
Automated Recall System
Proactively calls patients who haven't been adjusted in 30+ days to re-engage them and fill empty slots in your schedule.
Multi-Lingual Support
Seamlessly handles inquiries in English and Spanish, catering to a broader patient demographic in diverse markets.
What It Costs
Setup
$2,500 - $3,500
Monthly
$400 - $800
ROI Example
Converting just two extra new patients per month at an average case value of $1,800 generates $3,600 in revenue, providing a 4.5x return on the maximum monthly cost.
Frequently Asked Questions
Can the AI distinguish between an emergency and a routine adjustment?
Yes. We program specific 'Red Flag' protocols. If a caller mentions symptoms like cauda equina indicators or severe trauma, the AI immediately routes the call to your emergency line or instructs them to visit the ER.
Does this replace my front desk person?
Not necessarily. It acts as a 24/7 assistant that handles the 80% of repetitive calls, allowing your front desk staff to provide a better in-person experience and focus on high-level billing tasks.
How does it handle Jane App or ChiroTouch logins?
We use secure API integrations or dedicated scheduling widgets. The AI interacts with your database in real-time to ensure no double-bookings occur.
Is the voice quality natural or robotic?
We use advanced low-latency neural voices that sound indistinguishable from a human. It can handle interruptions, clarify details, and express empathy for the patient's pain.
Can it collect co-pays over the phone?
Yes, through secure integrations with payment processors like Stripe or Clover, the AI can collect deposit fees or co-pays during the booking process.
What happens if the AI gets a question it can't answer?
The AI is programmed to gracefully transition the call to a live staff member or take a detailed message for a callback, ensuring the patient never feels ignored.
Start Capturing Every Patient Lead Today
Book a 15-minute technical consultation to see how our AI integrates with your specific chiropractic software.
Serving Chiropractic Offices businesses nationwide. Based in Westlake Village, CA.