Never Miss a High-Value Sale Because You Were Helping a Customer In-Store
Your boutique loses up to 40% of revenue when you can't answer the phone. Our AI Phone Agent handles product inquiries, order tracking, and loyalty updates 24/7.
Boutique owners face a constant tug-of-war between the customer standing in front of them and the one calling the shop. In high-end retail, missing a call isn't just a nuisance; it's a lost $250 average order value. Most callers are checking real-time inventory for specific SKUs or asking about the status of a special order—tasks that require immediate access to your POS system. Read Laboratories bridges this gap by deploying AI agents that sync directly with Shopify POS, Square, and Lightspeed. Instead of a generic voicemail, your callers get a knowledgeable assistant that can confirm if a specific dress size is in stock, update them on their loyalty points, or explain your return policy for seasonal items. This ensures your in-store staff can focus on the high-touch, personal selling that defines the boutique experience.
Problems We Solve
Inventory Inquiry Fatigue
Stop spending 20 minutes an hour checking the backroom for sizes. Our AI queries your POS in real-time to confirm stock levels for callers.
Abandoned Special Orders
Automate the notification process. The AI can call or text customers the moment their special order is marked 'received' in Vend or Clover.
Loyalty Program Friction
Customers often call to check their balance before visiting. The AI identifies the caller and provides their current reward status instantly via API.
Peak-Hour Call Bottlenecks
During holiday rushes or trunk shows, the AI handles the 40% of calls that usually go to voicemail, capturing leads and answering FAQs while you sell.
Order Status Overhead
Reduce 'Where is my order?' calls by allowing the AI to pull tracking numbers directly from your Shopify or e-commerce backend.
What You Get
Live POS Integration
Seamlessly connects with Shopify, Square, and Lightspeed to provide accurate stock and pricing data.
PCI-Compliant Routing
Securely handles calls regarding payments and sensitive customer data in compliance with PCI DSS standards.
24/7 Event Promotion
Automatically mentions upcoming sales, trunk shows, or VIP events to every caller based on your store's calendar.
Intelligent VIP Routing
Recognizes high-value clients from your CRM and can instantly route them to a personal shopper or manager.
Instant SMS Follow-up
Sends a text with a link to the product discussed or a booking URL for a fitting immediately after the call ends.
What It Costs
Setup
$2,500 - $3,500
Monthly
$400 - $800
ROI Example
If you miss 10 calls a week with a $150 average order value, that is $6,000 in lost monthly revenue. Our AI captures those leads for a fraction of that cost.
Frequently Asked Questions
Does it work with my existing Shopify POS?
How does it handle complex questions about fabric or fit?
Is it compliant with California consumer privacy laws?
Can it help with our loyalty program?
How long does the setup take?
Can it handle holiday rushes?
Stop Letting Your Phone Ring Off the Hook
Book a free 15-minute consultation to see how we can sync AI with your Square or Shopify store.
Serving Boutiques & Retail Shops businesses nationwide. Based in Westlake Village, CA.