Never Miss a New Patient Call Again with AI-Powered Clinic Management
A HIPAA-compliant AI agent that integrates directly with Jane App and Unified Practice to manage intake and treatment plans 24/7.
Acupuncture clinics often struggle with the 'front desk bottleneck' where practitioners balance patient care with incoming calls. With sessions averaging $75-$150, a single missed call from a new patient seeking chronic pain relief can represent a lost $1,200 treatment plan. Furthermore, verifying acupuncture-specific insurance coverage is a manual burden that often delays the start of care.
Read Laboratories provides AI Phone Agents specifically trained on the nuances of holistic health. Our systems don't just take messages; they understand the difference between community acupuncture and private initial intakes, proactively managing the 8-12 session treatment plans required for clinical efficacy. By automating these touchpoints, clinics see a 40% increase in treatment plan completion rates and significantly reduced administrative overhead.
Problems We Solve
Insurance Verification Delays
The AI gathers CPT codes and insurance carrier details upfront, reducing the time practitioners spend on manual verification and preventing billing surprises.
After-Hours Revenue Loss
Prospective patients often search for relief outside of 9-5 hours. Our AI books them directly into Jane App or Unified Practice while your clinic is closed.
Treatment Plan Drop-offs
Automatically follow up with patients who haven't scheduled their full 10-session series, ensuring they complete their course of care for better outcomes.
Intake Form Friction
The AI sends digital intake forms via SMS immediately after booking, ensuring all health history is in your EHR before the patient arrives.
High Front Desk Costs
Eliminate the need for a full-time receptionist during peak hours by allowing the AI to handle high-volume FAQ and routine scheduling calls.
What You Get
Direct EHR Integration
Seamless real-time synchronization with Jane App, AcuSimple, and SimplePractice for live calendar management.
HIPAA-Compliant Voice
Ensures all patient health information (PHI) is handled according to federal standards and NCCAOM ethics.
Automated Treatment Reminders
Proactive outbound calls or SMS to remind patients of upcoming sessions and provide specific pre-treatment wellness tips.
Insurance Detail Capture
Intelligent data collection for insurance cards and provider IDs to streamline the billing process for holistic services.
Multi-Lingual Support
Communicate with a diverse patient base in multiple languages, expanding your clinic's reach and accessibility.
What It Costs
Setup
$2,500 - $3,500
Monthly
$400 - $800
ROI Example
Recovering just one $1,200 treatment plan per month pays for the service twice over. Most clinics see a 25% increase in billable hours within 90 days.
Frequently Asked Questions
Does it work with my current EHR like Jane App?
Yes, we specialize in API integrations with Jane App, Unified Practice, and Cliniko to ensure your schedule and patient records are always accurate.
Is the AI HIPAA compliant?
Absolutely. We use encrypted data transmission and BAA-compliant infrastructure to protect patient privacy and meet state licensing requirements.
Can it explain the difference between acupuncture and dry needling?
Yes, our agents are trained on your specific service menu to provide accurate, clinic-specific information to prospective patients during the call.
How does it handle emergency calls?
The AI is programmed to recognize urgent medical situations and can immediately route the call to your emergency line or direct the caller to 911.
Can it help with recurring appointment scheduling?
Yes, it is specifically optimized to book the full series of appointments often required for chronic conditions, improving patient adherence.
What happens if the AI can't answer a clinical question?
The agent will collect the patient's information and create a priority task in your EHR for a practitioner to follow up personally.
Ready to Automate Your Acupuncture Practice?
Book a free 15-minute consultation to see how our AI integrates with your current workflow.
Serving Acupuncture Clinics businesses nationwide. Based in Westlake Village, CA.