Turn Every Missed Call Into a Confirmed Reservation
Your staff is busy on the floor. Our AI chatbot handles OpenTable bookings, Toast order status, and $2,000 catering leads while you focus on service.
The average restaurant misses 30-50% of incoming phone calls during peak Friday and Saturday night rushes. When a potential guest calls to confirm a large party reservation or check on a catering order and gets a busy signal or a voicemail, they rarely wait—they call the next establishment on Google. For a mid-sized restaurant, missing just one 10-top reservation or a corporate catering inquiry can represent a $1,000 to $2,000 loss in top-line revenue.
Beyond simple bookings, the operational friction of answering repetitive questions about gluten-free options, valet parking, or holiday hours pulls your front-of-house managers away from the floor where they are needed most. Read Laboratories implements intelligent AI agents that integrate directly with your existing tech stack, like Resy, Toast, and SevenRooms, ensuring that every digital interaction is handled with the same level of hospitality you provide in person, 24/7.
Problems We Solve
Missed Peak-Hour Leads
Captures high-intent diners who would otherwise bounce after a missed phone call or unanswered inquiry during the dinner rush.
Manual Catering Intake
Automates the collection of guest counts, dietary restrictions, and venue details for high-ticket catering orders between $500 and $5,000.
Reservation Friction
Syncs directly with OpenTable or SevenRooms to book tables without requiring a staff member to manually manage the digital interface.
Order Status Overload
Reduces 'Where is my food?' calls by providing real-time Toast or Square order status updates directly via the chat interface.
Large Party Coordination
Qualifies large party inquiries (12+ guests) and routes them to managers with all necessary data pre-filled, saving hours of back-and-forth.
What You Get
Live Reservation Sync
Native integration with Resy and OpenTable for real-time table availability and instant booking confirmation.
Catering Lead Capture
Structured data collection for orders over $500, including delivery logistics and tax-exempt documentation.
Menu & FAQ Intelligence
Answers specific questions about allergens, liquor licensing, and ADA accessibility based on your specific documentation.
Multi-Platform Deployment
Works on your website, Facebook Messenger, and Instagram DMs to capture leads wherever they find you.
Automated Review Collection
Sends SMS follow-ups to guests after their reservation to collect Google or Yelp reviews while the experience is fresh.
What It Costs
Setup
$1,500 - $3,000
Monthly
$200 - $500
ROI Example
Recovering just one missed $1,200 large-party reservation per month covers the entire annual operating cost of the AI agent.
Frequently Asked Questions
Can it handle specific dietary and allergy questions?
Yes. We train the AI on your specific menu, including ingredients and cross-contamination protocols, ensuring it provides accurate health-department-compliant information to guests.
Does this replace our current reservation system?
No, it enhances it. The AI acts as a concierge layer that pushes data into OpenTable, Resy, or SevenRooms via API, so your floor map remains the single source of truth.
How does the chatbot handle complex catering requests?
The AI collects essential details like guest count, event type, and budget. If the order exceeds a certain threshold (e.g., $500), it automatically alerts your catering manager via email or Slack.
Can it help with our Google and Yelp rankings?
By providing instant responses to inquiries, you improve your engagement metrics. Additionally, we can program the AI to send review links to satisfied diners after their visit.
What happens if a guest asks something the AI doesn't know?
The system is designed with a 'human-in-the-loop' handoff. If it encounters a complex query, it can instantly notify a manager or offer to have someone call the guest back.
Is the AI compliant with liquor licensing and ADA rules?
Yes, we program the bot to provide standardized, legally-vetted responses regarding age verification for alcohol and physical accessibility features of your venue.
Ready to stop losing covers?
Book a free 15-minute consultation to see how AI can manage your front-of-house inquiries.
Serving Restaurants businesses nationwide. Based in Westlake Village, CA.