Convert Every Inquiry into a Confirmed Boarding Reservation
Stop losing high-margin holiday bookings to missed calls. Our AI chatbot handles intake, vaccination checks, and scheduling 24/7 so your staff can focus on the pets.
In the pet boarding industry, the stakes are highest during peak holiday periods when rooms book out 6-8 weeks in advance. With average boarding rates ranging from $35 to $75 per night, a single missed call during a 10-day Christmas stretch represents a $750 loss in top-line revenue. Facility managers often struggle with the administrative friction of manual vaccination verification—chasing down Bordetella and Rabies records—and the meticulous documentation required for specialized feeding and medication instructions.
Read Laboratories deploys intelligent AI agents that act as a digital concierge for your kennel. By integrating with your existing workflow, we eliminate the 'phone tag' that often leads pet owners to call the next facility on Google. Our AI understands the difference between a standard daycare inquiry and a complex multi-pet boarding request, ensuring that your high-margin suites are prioritized and your intake forms are completed accurately before the pet even arrives at your Westlake Village facility or any location nationwide.
Problems We Solve
Missed Holiday Bookings
Peak seasons book up 2 months in advance. Our AI captures leads and confirms availability at 2:00 AM, preventing customers from jumping to a competitor when your office is closed.
Vaccination Verification Friction
Automate the collection of Rabies, Distemper, and Bordetella records. The AI prompts owners to upload PDFs or photos of certificates during the chat flow, reducing check-in delays.
Complex Intake Errors
Manually transcribing feeding and medication instructions is prone to error. The AI structures this data into clear, actionable reports for your kennel technicians.
Gingr & PetExec Admin Overload
Instead of manually entering every lead, the AI pre-qualifies pet owners and pushes their data directly into your management software, saving hours of data entry.
High Volume FAQ Handling
Instantly answer repetitive questions about drop-off windows, 'trial days' for aggressive breeds, and what items owners are allowed to bring from home.
What You Get
Direct Software Integration
Seamlessly connects with Gingr, PetExec, Time To Pet, and ProPet to check real-time kennel availability.
Automated Intake Forms
Collects pet history, emergency contact info, and behavioral notes through a conversational interface.
Vaccination Document Upload
Secure portal for owners to upload required veterinary records directly within the chat window.
Holiday Capacity Logic
Smart logic to handle waitlists and deposits during high-demand periods like Thanksgiving and Spring Break.
Multi-Pet Booking Support
Handles complex reservations for families with multiple dogs needing shared or separate suites.
What It Costs
Setup
$1,500 - $3,000
Monthly
$200 - $500
ROI Example
Capturing just three additional 5-day holiday stays ($50/night) pays for the entire monthly service fee.
Frequently Asked Questions
Can the AI check my actual availability in Gingr or PetExec?
Yes. We use API integrations to allow the AI to view your real-time calendar and suite availability, ensuring it never overbooks your facility during peak periods.
How does it handle vaccination requirements?
The AI is programmed with your specific state and facility requirements. It will inform owners of what is needed (e.g., Bordetella within 6 months) and can even provide a link or upload tool for their records.
What happens if a pet has a medical emergency or complex needs?
The AI is trained to recognize 'red flag' keywords. For complex medical cases or aggressive breed inquiries, it will immediately escalate the conversation to a human manager via SMS or email.
Is it mobile-friendly for pet owners on the go?
Absolutely. Over 70% of pet boarding inquiries happen on mobile. The interface is optimized for fast loading and easy thumb-navigation on smartphones.
Can it process deposits or payments?
Yes, we can integrate with Stripe or your management software's payment gateway to collect non-refundable holiday deposits during the booking process.
Does it support daycare and grooming as well?
Yes, the AI can be configured to handle grooming appointments and recurring daycare packages alongside standard overnight boarding reservations.
Stop Missing High-Margin Reservations
Schedule a free consultation to see how our AI can integrate with your kennel management software.
Serving Pet Boarding & Kennels businesses nationwide. Based in Westlake Village, CA.