Turn Your Website Into a 24/7 Front Desk with HIPAA-Compliant AI
Capture leads while you're adjusting patients. Our AI integrates with Jane App and ChiroTouch to schedule appointments and verify insurance automatically.
The average chiropractic office loses between 15 and 20 new patients every month simply because the front desk is busy assisting patients or processing insurance claims when the phone rings. In an industry where the Lifetime Value (LTV) of a patient can exceed $3,000, these missed connections represent a massive revenue leak that marketing spend alone cannot fix. Most clinics rely on legacy systems like ECLIPSE or Genesis that don't natively offer the conversational speed modern patients expect.
Read Laboratories bridges this gap by deploying intelligent agents that understand the nuances of chiropractic care—from explaining the difference between a consultation and a decompression session to collecting preliminary PI (Personal Injury) or workers' comp details. By automating the top-of-funnel interactions, your staff can focus on high-value patient care and complex billing rather than repetitive scheduling questions.
Problems We Solve
Unanswered New Patient Inquiries
Most prospective patients call the next clinic on Google if you don't answer. Our AI responds instantly 24/7, capturing contact info and intent before they bounce.
Insurance Verification Friction
Eliminate the back-and-forth phone tag. The chatbot can collect insurance provider names, ID numbers, and photos of cards to streamline the verification process before the patient arrives.
High Front-Desk Overload
Reduce the volume of 'Do you take my insurance?' and 'Where are you located?' calls by 60%, allowing your office manager to focus on patient retention and collections.
Low Patient Reactivation Rates
Automate the outreach to patients who haven't been in for an adjustment in 30+ days, offering them an easy way to re-book through the chat interface.
What You Get
Direct Jane App & ChiroTouch Sync
Real-time appointment booking that checks your actual availability and writes the appointment directly into your practice management software.
HIPAA-Compliant Architecture
Enterprise-grade encryption and BAA agreements to ensure all Patient Health Information (PHI) is handled according to federal standards.
Insurance Pre-Screening
Automated workflows to ask patients about their coverage type (PPO, HMO, Medpay, or Cash) before they book a slot.
PI & Workers' Comp Intake
Specialized logic to identify Personal Injury cases and collect attorney information or claim numbers immediately.
Instant Live-Chat Handoff
If a patient has a complex clinical question, the AI can instantly alert your staff to jump into the conversation via SMS or desktop.
What It Costs
Setup
$1,500 - $3,000
Monthly
$200 - $500
ROI Example
By capturing just 2 additional New Patient Exams per month at an average case value of $1,800, the system pays for itself 7x over in the first 30 days.
Frequently Asked Questions
Is the chatbot really HIPAA compliant?
Does it work with ChiroTouch or Jane App?
Can it tell the difference between a new patient and a recurring one?
How does it handle emergency or acute pain symptoms?
What happens if the AI doesn't know the answer?
How long does the setup take?
Stop Missing New Patient Opportunities
Book a free 15-minute consultation to see how we can automate your front desk and integrate with your current EHR.
Serving Chiropractic Offices businesses nationwide. Based in Westlake Village, CA.