Scale Your ASC Throughput with Intelligent Patient Coordination
Automate pre-op instructions and post-op follow-ups while increasing OR utilization by 15-25%. Integrate seamlessly with HST Pathways and SIS Complete.
Ambulatory Surgery Centers (ASCs) operate in a high-stakes environment where a single late cancellation or insurance authorization delay can result in thousands of dollars in lost revenue per OR hour. Administrators are often caught in a cycle of manual phone tag for pre-op clearances and medication reconciliation, which consumes valuable nursing time and increases the risk of day-of-surgery cancellations. With procedure costs ranging from $2,000 to $15,000, maintaining a tight schedule is critical for profitability.
Read Laboratories provides AI-driven communication layers that sit on top of your existing practice management systems. By automating the routine administrative hurdles that typically require dozens of man-hours per week, we allow your clinical team to focus on patient care. Our AI doesn't just answer questions; it drives the patient through the entire surgical pathway—from initial booking and insurance verification to post-operative recovery tracking.
Problems We Solve
OR Utilization Gaps
Prevent costly last-minute cancellations by automating pre-op reminders and NPO instruction verification 72 hours before the scheduled procedure.
Insurance Authorization Delays
The AI identifies missing documentation early in the workflow, triggering alerts for the billing team before the patient arrives at the facility.
Nursing Staff Burnout
Reduce the volume of routine inbound calls regarding arrival times, parking, and medication instructions, freeing nurses for clinical duties.
Manual Post-Op Follow-Ups
Automate the mandatory 24-hour follow-up calls and surveys to ensure patient safety and maintain compliance with CMS Conditions for Coverage.
Surgeon Office Friction
Provide real-time updates to surgeon offices regarding block time availability and case status without requiring manual data entry.
What You Get
HIPAA-Compliant Messaging
Secure, AES-256 encrypted communication that protects PHI while engaging patients on their preferred devices.
EHR & PM Integration
Direct bi-directional data synchronization with HST Pathways, SIS Complete, AmkaiSolutions, and AdvantEdge.
Automated Pre-Op Pathways
Delivery of procedure-specific instructions based on CPT codes, ensuring patients are properly prepared for anesthesia.
24/7 Triage Support
Provides instant answers to common questions about facility fees, prep instructions, and post-op care at any hour.
OAS CAHPS Data Collection
Automatically trigger patient satisfaction surveys to improve facility ratings and simplify AAAHC accreditation audits.
What It Costs
Setup
$1,500 - $3,000
Monthly
$200 - $500
ROI Example
A single avoided late-start or cancellation pays for 12 months of service. Increasing OR utilization by just 10% can generate an additional $500,000 in annual revenue for a 4-OR facility.
Frequently Asked Questions
Is the chatbot HIPAA compliant?
Can it integrate with HST Pathways or SIS Complete?
How does this handle pre-op NPO instructions?
Will it reduce our front-desk workload?
Can it help with AAAHC or Joint Commission accreditation?
Does it support multiple languages?
Ready to Optimize Your ASC’s Revenue Cycle?
Schedule a free consultation to see how AI can streamline your OR scheduling and patient coordination.
Serving Ambulatory Surgery Centers businesses nationwide. Based in Westlake Village, CA.